Privacy Policy

Brisbane Integrated Facilities Support Limited is a facilities support and cleaning company based in Westlands, Nairobi, serving clients across Nairobi and its environs. We are the data controller responsible for your personal information. If you have any questions about this policy, contact us at info@brisbaneintegrated.com.

We collect the following types of information:

• Contact details — your name, email address, phone number and physical or property address when you request a quote, contact us or apply for a job.
• Service details — information about the property and services you are interested in, such as property type, size, cleaning frequency and any special requirements.
• Application details — for careers applicants, your CV, work history and related information you choose to share.
• Technical data — basic usage information such as your browser type, device and pages visited, collected to help us improve the website.

We use your personal information to:

• Respond to your enquiries and prepare tailored quotes.
• Deliver, schedule and manage the services you request.
• Process and assess job applications.
• Send you service-related communications and, where you have agreed, updates about our services.
• Comply with our legal and regulatory obligations.

We do not sell your personal information. We may share it with trusted service providers who help us operate our business — for example, email delivery providers used to send quotes and enquiries — and only to the extent necessary for them to perform their services. We may also disclose information where required by law.

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

You have the right to access, correct or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please email us at info@brisbaneintegrated.com.

Our website uses a minimal set of cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

If you have questions about this Privacy Policy or how we handle your data, contact us at info@brisbaneintegrated.com or call +254142355553. You can also reach us through our contact page.